Program Overview
This training program is designed to equip business professionals with the necessary skills and knowledge to move their organizations along the Quality Culture Journey. During the program participants will understand ISO standardization and Benefits. Quality Management System has evolved drastically since the 1920’s until today. There are four main components; Quality Planning, Quality Assurance, Quality Control and Quality Improvement.
“As a guide, a recent study undertaken through the American Society for Quality (ASQ) showed that for every $1 spent on your QMS, you could expect to see an additional $6 in revenue, a $16 reduction in costs, and a $3 increase in profits. On average, they saw that quality management reduced costs by 4.8%.”
During the session, attendees will participate in scenario work and perform practical quality standards. This will allow for a better understanding of the topics and for better knowledge sharing among professionals from various regions and industries.
Learning Outcomes
Upon completion of this program, participants will:
- Understanding the definition of Quality Culture
- Benefits of Quality Management System
- The “ISO” in Quality Standardization
- Seven Quality Management Principles
Intended Audience
- Governance, risk management and compliance officers
- Corporate managers
- Loss prevention and security professionals
- Government employees
- Internal and external auditors, CPAs and CAs
- Business professionals, educators and students interested in the Quality Management Culture
Program Outline
- Introduction and Overview
- What is “Quality Culture?”
- Gamified Activity
- Benefits of Quality Management System
- Gamified Activity
- Introduction to “ISO” Standardization
- Applications to Government and Private Industry
- What is “ 7 Principles of Quality?”
- Gamified Activity
- Practical Work
- Business case review
- Program Review, Q&A, Comments
